BBB Business Review

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BBB Accredited Business since

Restaurant Services Solutions, LLC

Phone: (502) 753-0154 Fax: (502) 753-0152 2001 Stanley Gault Parkway Suite C, Louisville, KY 40223

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RSS provides technology products and services for Quick Service (Fast Food) and Full Service Restaurant industry.  Our goal is to be the "Total Solution...Continuous Service" regarding technology for our customers.

Examples of technology products include:  Point of Sale (POS), Wireless Headsets (for drive-thru), Drive-Thru Speed of Service Timer, Order Confirmation Display (for drive-thru), Surveillance Cameras, Credit Card Processing, Network & Internet Security Management,  Back Office Reporting & Inventory Control Software,  Web-based Reporting.

Examples of services include:  National Customer base,  Help Desk (24x7),  On-Site Service,  Advance Exchange of Defective Products,  Service Agreements.

See our web site for further details:

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Restaurant Services Solutions, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Restaurant Services Solutions, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Restaurant Services Solutions, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 05, 2010 Business started: 10/13/2003 in KY
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Mark Love, Part Owner
Contact Information
Customer Contact: Mr. Mark Love, Part Owner
Business Category


Products & Services

Restaurant Services Solutions, LLC sells the following brand(s): Advance Capture Technolgy (ACT), ARMOR, Delphi, HME, MicroSale, NCR, NEC, Panasonic, SonicWall, Talon, Texas Digital, Xpient

Restaurant Services Solutions, LLC offers the following product(s): Credit Card Processing, Drive-Thru Speed-of-Service Timer, Network & Internet Security Management, Order Confirmation Display (for the Drive-Thru), Point-of-Sale (POS), Software to Manage Inventory & Sales Reporting, Surveillance Cameras, Wireless Headsets (for the Drive-Thru)

Method(s) of Payment
Company Check
Alternate Business Names
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Louisville, Southern Indiana, and Western Kentucky. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.