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BBB Accredited Business sinceAdditional Locations
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Plumbing Repairs & Replacements
Furnace Repairs & Replacements
Air Conditioning Repairs & Replacements
Electrical Repairs & Replacements
Backflow Prevention Program- MSD
Drain Cleaning & Repair/Replacement
Full Custom Bathroom & Kitchen Remodeling
Heating & Air Tune-Ups/Routine Maintenance
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A BBB Accredited Business since
BBB has determined that Tom Drexler Plumbing, Air and Electric meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Tom Drexler Plumbing, Air and Electric include:
- Length of time business has been operating
- Response to 13 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||11|
|Total Closed Complaints||13|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||713|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Office of Housing, Building and Construction
101 Sea Hero Road, Suite 100, Frankfort KY 40601
Phone Number: 502-573-2002
Fax Number: 502-573-1057
Type of Entity
Business ManagementMr. Tom Drexler, President Mrs. Julie Schum, Customer Care Manager
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Method(s) of PaymentCash
Alternate Business NamesA 1 Tom Drexler Plumbing,Inc. A One Tom Drexler Plumbing Drexler Plumbing, Tom Tom Drexler Plumbing Tommy Rooter
Industry TipsCompetency Licensing for Businesses and Professional Firms Electrician Heating & Air Conditioning
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview