BBB Business Review
BBB Accredited Business since
Phone: (502) 774-8631 Fax: (502) 772-3489 View Additional Phone Numbers 2215 Portland Avenue-Portland, Louisville, KY 40212
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FHC provides comprehensive primary and preventive health services through a medical staff of physicians and nurse practitioners who specialize in Family Medician, Internal Medician, Pediatrics and Obstetrics and Gynecology. Services also include lab, x-ray, pharmacy and dental services, as well as behavioral health, health education, case management services and transportation assistance. Services are provided on a sliding-fee basis.
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A BBB Accredited Business since
BBB has determined that Family Health Centers, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Family Health Centers, Inc. include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
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Customer Complaints Summary
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Customer Reviews Summary Read customer reviews
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Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Kentucky Board of Nursing
312 Whittington Parkway #300, Louisville KY 40222-5172
Phone Number: (502) 329-7000
Type of Entity
Business ManagementMr. William B. Wagner, Executive Director Mr. Gary Duerr, Director of Finance Mrs. Ann Triplett, RN, Ombudsman
PHYSICIANS & SURGEONS-MEDICAL-M.D. HEALTH & MEDICAL (GENERAL) CLINICS
Family Health Centers, Inc. (FHC) was established by the Louisville-Jefferson County Board of Health in 1976 to serve as a primary care "safety net" to provide a medical home to the community's most needy citizens. The organization is governed by a 15-member consumer-driven voluntary Board of Governors that operates independently from the Board of Health. Since its inception, FHC has provided health services on a sliding fee payment schedule. In 1988 FHC was incorporated as a Kentucky Nonprofit Corporation with 501(c)(3) tax exempt status. The organization operates six health centers in the Louisville Metro service area including the community's only healthcare clinic for the area's homeless population. FHC is the largest federally-qualified community health center organization the Kentucky.