BBB Business Review

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BBB Accredited Business since

Advantage Image, Inc.

Phone: (502) 238-3282 View Additional Phone Numbers 801 Envoy Cirlce  Embassy Square Office Park, Louisville, KY 40299 http://www.advantageimage.com View Additional Web Addresses


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Description

SERVICES IN DETAIL:

• FULL CONTENT MANAGEMENT SOLUTIONS - Capture, Preservation, Management All Forms of
Data in a NON-PROPRIETARY Format, Fully Migratable Electronic Forms Processing,
Emails Preservation, Database Importation, Historic Mainframe/Client/Web Server
Data, Complete Legacy System Data Extraction

• DOCUMENT IMAGING - Scanning (prep/scan/image QC/index/search engine), On-Site,
Microfilm & Microfiche Conv - Large Format Scanning - Books & Manuals

• SAMPLE APPS - Accounting, Med Recs, Transcripts, H/R, Manuals, Eng Drawings, X-Rays,
Church Records, Mortgage Loan Files, Tax Files, Production Documents

• CUSTOMIZED SOFTWARE DEVELOPMENT- FastFiles® Content Management Software - Fully Customized Access to All Data & Documents as well as all forms of Video
& Audio

• OCR - Data Migration - Image Conversions - Older Systems Integration

• MISCELLANEOUS SERVICES OFFERED - Linux® & MS® Shared & Managed Hosting - Database Importation, Data Entry Services, Consulting Services, AIIM Certified Training
- Full-Time Customer Support, Certified Document Destruction Services - Digital
Vaulting Solutions with acces via our FastFiles® Mobile


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Advantage Image, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Advantage Image, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Advantage Image, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 22, 1999 Business started: 01/01/1995 in KY Business incorporated 03/18/1996 in KY
Type of Entity

Corporation

Business Management
Mr. Michael A Lewis, Owner/Founder Mrs. BethAmy Miller, V. President Business Development
Contact Information
Principal: Mr. Michael A Lewis, Owner/Founder
Business Category

DOCUMENT IMAGING INFORMATION TECHNOLOGY SERVICES OFFICE RECORDS-DESTRUCTION OFFICE RECORDS STORED INFORMATION PROCESSING & RETREIVE EQUIPMENT/SYSTEMS DOCUMENT IMAGING & SCANNING SERVICE PAPER & DOCUMENT SHREDDING MICROFILM SERVICE, EQUIPMENT & SUPPLIES INDEXING SERVICE-BOOK, PERIODICAL, ETC. DATA SYSTEMS-CONSULTANTS & DESIGNRS DATA PROCESSING SERVICE COMPUTER SOFTWARE PUBLISHERS & DEVELOPERS

Products & Services

Advantage Image, Inc. sells the following brand(s): FastFiles® Content Management Software

Advantage Image, Inc. offers the following product(s): Fujitsu Scanners

Method(s) of Payment
US Currency, Company Check, Money Order, Cashier's Checks, Direct Bank Deposit, Visa, Mastercard and Paypal
Refund and Exchange Policy
30 day partial refunds/exchanges on services requiring labor
30 day refunds/exchanges less 15% restocking fee for products/supplies
Additional Information

Lunsford Software-Accusoft Corporation-NeoLogic Systems Software Development Data Center Business License #W10B1-5313
Commonwealth of Kentucky General Business License #134251

Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Louisville, Southern Indiana, and Western Kentucky. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.