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BBB Accredited Business since

Mental Health America of Kentucky

Phone: (502) 893-0460 120 Sears Avenue Ste 213, Louisville, KY 40207 http://www.mhaky.org

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Mental Health America of Kentucky meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

This organization participates in the Better Business Bureau’s Charity Review Service and has met the BBB Standards for Charity Accountability.  CLICK HERE to view the BBB’s charity evaluation report on this organization.    

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • BBB does not have sufficient information to issue a rating on this business.

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Mental Health America of Kentucky
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: October 02, 1987 Business started: 07/19/1951 in KY Business started locally: 07/19/1951 Business incorporated: 07/19/1951 in KY
Type of Entity

Corporation

Business Management
Mr. Thomas Schell, Board President
Contact Information
Principal: Mr. Thomas Schell, Board President
Business Category

MENTAL HEALTH SERVICES CHARITY-LOCAL

Alternate Business Names
Mental Health Association of Kentucky, Inc.
BBB Program Participation

Charity Seal Participant
This organization participates in the Better Business Bureau Charity Review program.  The organization meets all 20 standards in BBB Standards for Charity Accountability, and participates in the Better Business Bureau Charity Seal program.  This program authorizes the organization use of the BBB Accredited Charity seal on its website and in mailings or other documents. 

Licensing

This organization was issued a Charitable Solicitation Certificate of Registration by the Louisville Metro Department of Inspections, Permits, and Licenses covering the period 1/10/2005 to 12/31/2005.

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The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Louisville, Southern Indiana, and Western Kentucky. Businesses may engage in more than one type of business.
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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