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BBB Business Review

BBB Accredited Business since 1/25/2008

Measure Consumer Perspectives

Phone: (502) 749-6100 4869 Brownsboro Center #200, Louisville, KY 40207 http://www.measurecp.com

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BBB Accreditation

A BBB Accredited Business since 1/25/2008

BBB has determined that Measure Consumer Perspectives meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Measure Consumer Perspectives include:

  • Length of time business has been operating

Factors that raised the rating for Measure Consumer Perspectives include:

  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Customer Complaints Summary Read complaint details

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Measure Consumer Perspectives
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: January 24, 2008 Business started: 01/01/2008 in KY
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Kimberly Nasief Westergren, President
Contact Information
Principal: Ms. Kimberly Nasief Westergren, President
Business Category

MARKET RESEARCH & ANALYSIS MARKET SURVEY COMPANIES

Additional Information

CONSUMER ALERT 2/18/2009

THE BBB HAS BEEN ADVISED  BY THE OWNER OF MEASURE CONSUMER PERSPECTIVES THAT THE NAME OF HER COMPANY HAS BEEN MISUSED IN A MYSTERY SHOPPER SCAM.  THE SCAM APPEARS TO BE OPERATED OUT  OF CANADA. IF YOU RECEIVE A CHECK WITH INSTRUCTIONS TO ACT AS A MYSTERY SHOPPER IN BEHALF OF MEASURE CONSUMER PERSPECTIVES (OR ANY OTHER ORGANIZATION), DO NOT CASH OR DEPOSIT THIS CHECK.  THE CHECK IS COUNTERFEIT. THE CHECK HAS BEEN SENT TO YOU BY CRIMINALS, NOT BY A LEGITIMATE BUSINESS. THE BBB RECOMMENDS THAT YOU VISIT http://www.mysteryshop.org/ AND READ THE "CONSUMER ALERT" ABOUT THIS SCAM POSTED THERE.

MEASURE CONSUMER PERSPECTIVES IS A BBB ACCREDITED BUSINESS BASED IN LOUISVILLE KENTUCKY. IT DOES NOT SEND CHECKS TO ENGAGE CONSUMERS IN MYSTERY SHOPPING. ANY MYSTERY SHOPPING OFFER THAT INVOLVES THE WIRING OF MONEY IS A SCAM. IF YOU HAVE FALLEN VICTIM TO THIS SCAM, THE BBB SUGGESTS THAT YOU CONTACT YOUR LOCAL FBI OFFICE.

MEASURE CONSUMER PERSPECTIVES HAS NOT ISSUED CHECKS TO  CONSUMERS AND IS NOT RESPONSIBLE FOR ANY LOSSES INCURRED BY THOSE WHO CASH/DEPOSIT/WIRE MONEY ASSOCIATED WITH THIS SCAM.

THE BBB WILL ACCEPT  COMPLAINTS RELATED TO THIS SCAM BUT THEY CANNOT BE FORMALLY PROCESSED. THEST COMPLAINTS WILL BE FORWARDED TO THE FBI FOR THEIR INFORMATION AND POSSIBLE LAW ENFORCEMENT ACTION.

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We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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