BBB Business Review

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BBB Accredited Business since

Conner Jewelers

Phone: (812) 944-1798 View Additional Phone Numbers 131 East Spring Street, New Albany, IN 47150 http://www.connerjewelry.com View Additional Web Addresses



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description


  1. Conner Custom Jewelry offers direct import diamonds and hand-crafted jewelry; loose diamonds and custom made finished jewelry at competitive prices.
    Conner Custom Jewelry offers hand-crafted bracelets, charms, earrings, lockets, necklaces, pendants, rings, wedding bands, engagement rings, birthstone rings, diamond earrings, loose diamonds (including the widest variety of Cut, Clarity, Carat & Color), and colored diamonds; custom designing, club logos, emblems, cars, bikes, etc. Conner Custom Jewelry repairs gold, silver and platinum such as chain repair, ring sizing, stone replacement and remounts. The customer can be involved in as much or as little as the creative process. Select the metals, or gems of your choice, or bring in your own.
    Conner Jeweler's School is a Nationally Acclaimed training ground for anyone interested in a hobby or career; In just a week you can learn to make gold jewelry, or other classes teach you in whatever are you desire!


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Conner Jewelers meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Conner Jewelers include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Conner Jewelers
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 13, 2000 Business started: 01/01/1967 in IN Business under new ownership as of: 07/14/2014
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Ken Milligan, Store & School Manager Mr. David Scott, Owner
Contact Information
Principal: Mr. Ken Milligan, Store & School Manager
Principal: Mr. David Scott, Owner
Business Category

JEWELERS-RETAIL GOLD, SILVER & PLATINUM DEALERS GOLD BUYERS SCHOOLS-GENERAL INTEREST JEWELRY REPAIR

Method(s) of Payment
Cash, Check, Credit Card

Layaway and Financing available
Refund and Exchange Policy
Retail purchases must be returned with your receipt to our showroom within 7 days of purchase to receive a full refund. Anything over 7 days will require an in store credit to be issued for the amount of refund. If you do not have your receipt, we will issue an in store credit.

There will be a 25% restocking fee for return of any special orders. This will help to cover the cost of shipping and handling.

There will be a $20.00 fee on any return checks.

Exchanges can be made in most circumstances.
Alternate Business Names
Conner Custom Jewelry Creations Red Ink, Inc.
Additional Information

Bryan Conner Custom Jewelry Creations is licensed by the Indiana Department of Revenue as a Retail Merchant, TID: 0134593111, issued 1/30/2011, expires 2/28/2013.

Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Louisville, Southern Indiana, and Western Kentucky. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.