BBB Business Review

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BBB Accredited Business since

BluegrassNet

Phone: (502) 589-4638 Fax: (502) 589-5278 321 E. Breckinridge Street, Louisville, KY 40203 http://www.bluegrass.net


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BBB Accreditation

A BBB Accredited Business since

BBB has determined that BluegrassNet meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for BluegrassNet include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on BluegrassNet
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 1
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: November 07, 1995 Business started: 05/03/1995 in KY Business started locally: 01/01/1994 Business incorporated 01/01/1994 in KY
Type of Entity

Corporation

Business Management
Mr. Thomas P. Galla, C.T.O Mr. Norman Schippert, C.E.O. Mr. Dale Hamilton, Sales & Operations
Contact Information
Principal: Mr. Thomas P. Galla, C.T.O
Principal: Mr. Norman Schippert, C.E.O.
Business Category

INTERNET SERVICES TELEPHONE SERVICE-LONG DISTANCE TELEPHONE EQUIPMENT & SYSTEMS WHLS./MFG. TELEPHONE EQUIPMENT & SYSTEMS SUPPLIES & PRTS TELEPHONE EQUIPMENT & SYSTEMS SERVICE & REPAIR TELEPHONE EQUIPMENT & SYSTEMS DEALERS TELEPHONE COMPANIES TELEPHONE COMMUNICATIONS TELEPHONE ANSWERING EQUIPMENT & SYSTEMS INTERNET-BASED TELEPHONE SERVICE COMPUTERS-WHOLESALE & MANUFACTURERS COMPUTERS-SYS DESIGNERS & CONSULT COMPUTERS-SUPPLIES & PARTS COMPUTERS-SERVICE & REPAIR COMPUTERS-SECURITY EQUIP & SYSTEMS COMPUTERS-ROOMS-INSTALLATN & EQUIPMENT COMPUTERS-NETWORKS COMPUTERS-NETWORK SECURITY COMPUTERS-MULTIMEDIA COMPUTERS-DISASTER RECOVERY COMPUTERS-DEALERS COMPUTERS-CABLE & INSTALLATION COMPUTERS-BULLETIN BOARDS COMPUTER SOFTWARE PUBLISHERS & DEVELOPERS COMPUTER SERVICES

Alternate Business Names
Bluegrass Internet BluegrassNet Development ,LLC BluegrassNet Voice Intermart Inc.

Customer Review Rating plus BBB Rating Summary

BluegrassNet has received 4.7 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Louisville, Southern Indiana, and Western Kentucky. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.