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Find a Location

Kentucky Farm Bureau has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Kentucky Farm Bureau

      9201 Bunsen Pkwy Louisville, KY 40220-3792

      BBB Accredited Business
    • Kentucky Farm Bureau

      PO Box 20700 Louisville, KY 40250-0700

      BBB Accredited Business

    Business ProfileforKentucky Farm Bureau

    Insurance Companies
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/1/1993

    Years in Business: 80

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Kentucky Farm Bureau Mutual Insurance Company is committed to serve the insurance needs of local communities, support growth and retention of membership, and maintain a responsive presence in all Kentucky counties.

     

    Products & Services

    Auto Insurance, Annuities*, Boat Insurance, Business Insurance, Church Insurance, Commercial Insurance, Crop Insurance, Dwelling Fire Insurance, Earthquake Insurance*, Farm Insurance, Financial Products*, Flood Insurance*, Health Insurance*, Homeowners Insurance, Life Insurance*, Long-term Care Insurance*, Mobile Home Insurance, Renters Insurance, and more!

    Business Details

    This is a multi-location business.

    Find a Location

    Kentucky Farm Bureau has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Kentucky Farm Bureau

        9201 Bunsen Pkwy Louisville, KY 40220-3792

        BBB Accredited Business
      • Kentucky Farm Bureau

        PO Box 20700 Louisville, KY 40250-0700

        BBB Accredited Business
      Location of This Business
      9201 Bunsen Pkwy, Louisville, KY 40220-3792
      BBB File Opened:
      7/1/1985
      Years in Business:
      80
      Business Started:
      12/1/1943
      Business Started Locally:
      12/1/1943
      Business Incorporated:
      12/1/1943
      Accredited Since:
      2/1/1993
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Number of Employees:
      650
      Alternate Business Name
      • Kentucky Farm Bureau Mutual Insurance Company
      Business Management
      • Mr. John B. Sparrow, CEO
      • Mr. Dan Smaldone, Director of Communications
      Contact Information

      Principal

      • Mr. John B. Sparrow, CEO
      • Mr. Dan Smaldone, Director of Communications

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/22/2024

      Complaint Type:
      Customer Service Issues
      Status:
      Answered
      On 8/24/2023 ******* ****** was driving the vehicle listed on the copy of police report that was submitted.Kentucky Farm Bureau claims that ******* ****** was the driver submitted. Documents obtained from ********** show that my son **** **** the reported driver and the reported information was submitted by Kentucky Farm Bureau. I have provided screenshots of filing with ********** and the police report. On 1/19/2024 I spoke to ***** *******, the claim adjuster, and was informed that ********** was at fault, however, documents provided prove the statement inaccurate.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Emili R

      1 star

      09/18/2023

      I was in an accident on my way to work. I turned right at a green light and once I was in the roadway another driver from across the street turned left on the green light (unprotected with no arrow) into my car. The officer on scene stated the other driver was at fault. The police report puts the other driver at fault. It also mentions that she didn’t see me, so she went without paying attention and hit me. The person working our claim didn’t even take my statement. They didn’t speak to me once. They spoke to the other driver and sided with her. They didn’t care what the police officer or the report said. They didn’t even care that the law states that you must yield when making unprotected left turns. They made it a 50/50 accident. It was 100% her fault. I made the turn just fine. She flew out and hit me after I was in the road. There was as nothing I could have done. But because I’m young they couldn’t even take the time to speak with me. If they do not care what the law states then what is the point. I would avoid this company at all cost. They will take advantage. They go against the laws that are put in place for a reason.

      Local BBB

      BBB serving Greater Kentucky and South Central Indiana

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