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BBB Business Review

BBB Accredited Business since 11/25/1998

Hosparus-The Community Hospices of Louisville, So. Indiana & Central KY

Phone: (502) 456-6200 Fax: (502) 456-6655 View Additional Phone Numbers 3532 Ephraim McDowell Drive, Louisville, KY 40205 http://www.hospices.org

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BBB Accreditation

A BBB Accredited Business since 11/25/1998

BBB has determined that Hosparus-The Community Hospices of Louisville, So. Indiana & Central KY meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

This organization participates in the Better Business Bureau’s Charity Review Service and has met the BBB Standards for Charity Accountability.  CLICK HERE to view the BBB’s charity evaluation report on this organization.        

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • BBB does not have sufficient information to issue a rating on this business.

Customer Complaints Summary Read complaint details

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Definitions | BBB Complaint Process | File a Complaint against Hosparus-The Community Hospices of Louisville, So. Indiana & Central KY

  • Government Actions

    BBB knows of no significant government actions involving Hosparus-The Community Hospices of Louisville, So. Indiana & Central KY.

    What government actions does BBB report on?

  • Advertising Review

    BBB has nothing to report concerning Hosparus-The Community Hospices of Louisville, So. Indiana & Central KY's advertising at this time.

    What is BBB Advertising Review?

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Hosparus-The Community Hospices of Louisville, So. Indiana & Central KY
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Read Customer Reviews | Submit a Customer Review | See Trends in Customer Reviews on Hosparus-The Community Hospices of Louisville, So. Indiana & Central KY

Additional Information

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BBB file opened: October 01, 1987 Business started: 06/01/1978
Type of Entity

Corporation

Business Management
Mr. Bob Mueller, Vice President Development Mr. Phil Marshall, C.E.O.
Contact Information
Customer Contact: Mr. Bob Mueller, Vice President Development Principal: Mr. Phil Marshall, C.E.O.
Business Category

HOSPICES CHARITY-LOCAL

Alternate Business Names
Alliance of Community Hospices & Palliative Bridges Center Hospice & Palliative Care of Central Kentucky Hospice & Palliative Care of Louisville Hospice & Pallistive Care of Southern Indiana Hospice Foundation of Louisville Hospice Institute
Additional Information

Consumer Alert...........Consumer Alert................Consumer Alert

The BBB has received inquiries about a solicitation campaign that is being conducted by the National Association for the Terminally Ill headquartered in Shelbyville, Ky.  The National Association for the Terminally Ill may be soliciting for donations under assumed names that include “America’s Financial Hospice” and “Hospice Support Alliance”.  It also appears that this solicitation may involve a charity sweepstakes promotion.  Hosparus, formerly known as the Alliance of Community Hospices, has advised the BBB that it is in no way affiliated with the National Association for the Terminally Ill and that it does not in any way benefit from this solicitation.

Licensing

This organization was issued a Charitable Solicitation Certificate of Registration by the Louisville Metro Department of Inspections, Permits, and Licenses covering the period 1/1/2005 to 12/31/2005.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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