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BBB Accredited Business sinceAdditional Locations
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Quality Brick Homes Custom Built on Customers Property. Services include but not limited to: New Home Construction, assisiting with finding a sutable building site & financing, design, budgeting, remodeling, room additions, sell of an existing home, etc.
Proud WINNERS of the 2011 BBB Torch Award for Marketplace Ethics (Small Business Category: Louisville, S. Indiana & W. Kentucky).
Company states they have customer satisfaction and high level of referrals; homes typically appraise much higher than customers overall investment.
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A BBB Accredited Business since
BBB has determined that Taylor Homes meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Taylor Homes include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 5 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||4|
|Total Closed Complaints||5|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||7|
Type of Entity
Business ManagementMr. Chris Taylor, President/CEO Ms. Shelley Morris, Corporate Sales Manager
HOME BUILDERS REMODELING SERVICES KITCHEN & BATH-DESIGN & REMODELING CONSTRUCTION & REMODELING SERVICES BATHROOM REMODELING BASEMENT - REMODELING CONTRACTORS-GENERAL
Products & Services
Taylor Homes sells the following brand(s): Andersen Windows, Andersen Windows, Anderson Windows, Armstrong Cabinetry, Delta Faucets, Delta Faucets, Delta Faucets, Echelon Cabinet, Echelon Cabinets, GE Appliances, GE Appliances, GE Appliances, General Shale Brick, General Shale Brick, General Shale Brick, Mohawk Flooring, Mohawk Flooring, Mohawk Flooring, Owens Coming Lifetime Dimensional Shingles, Owens Corning Lifetime Dimensional Shingles, Owens Corning Lifetime Dimensional Shingles, Sherwin Wiliiams Paint, Sherwin Williams Paint, Sherwin Williams Paint
Taylor Homes offers the following product(s): Detached Garages, Detached Garages, Finished Basements, Finished Basements, NEW Energy Smart Homes, New Energy Smart Homes, New Home Construction , New Homes Construction, Remodeling Services, Remodeling Services, Room Additions, Room Additions
Method(s) of PaymentOnly $20-$300 down at Construction Agreement signing. 5 Draws paid through out the course of new home construction: paid upon completion of each stage (not before).
Refund and Exchange PolicyMoney Back Guarantee. Additonally, if any customers aren't satisfied with something--we have a simple policy: "if it's wrong, we'll make it right".
Alternate Business NamesTaylor Building Corporation of America
Appropriately licensed, bonded and insured to build in a Six-State area: KY, OH, IN, MO, IL, & TN.
Industry TipsHome Improvement and Other Contractors
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview