Business ProfileforIreland Heating & Cooling, Inc.

I had an indoor unit redone, supposed to be new duct work and my outside unit maintenanced on Monday. Well I get home 20mins after they left and I go to check the work they did. Well my outdoor unit that was not making a loud noise that morning is now doing so. It was past 5pm and they were closed so I call Friday when I'm off work (I travel for work) in case they would be able to send someone out because the work was just done. This Monday the 1st they come out and say my compressor is going bad and bc I didn't call Monday they won't fix it. *** said I would have to replace the whole unit and that's on me to purchase. Keep in mind my house is also no longer cooling I told *** if I call some else to show where Ireland (him) messed up would he fix it then. He told me no it's on me. I call a new guy out Tue 2nd to check the work Ireland did. So first the duct that was supposed to be replaced with metal work was not done. They used duct board and duck tape to repair it instead of doing what I agreed to pay for. 2nd my outdoor unit is making noise possibly because when they backed the freon up into it instead of replacing it with new freon the contamination occured in the lines. Which happens when it's not properly vacuumed back. So the freon can be tested to see if this occurred. Me and *** have tried to work things out but he is very demeaning and hung up on me the first time we spoke. I posted a review and tagged the better business bureau on fb in it *** eventually posted on the review for me to call him. Which I called him today on lunch, we still can't work things out. Their line says all calls are recorded so maybe you can request those. He agreed to reimburse the 95$ from the other company coming out. He will not replace the duct work as I agreed to pay for he said he will send the same guy out to seal it off. I did not pay for duct board I paid for new metal duct work. He also said he will not test the freon or repair my outside unit.