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Find a Location

Futch Heating & Air Conditioning, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforFutch Heating & Air Conditioning, Inc.

    Heating and Air Conditioning
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/25/2010

    Years in Business: 77

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    7813 Glaser Lane, Louisville, KY 40228
    BBB File Opened:
    7/1/1969
    Years in Business:
    77
    Business Started:
    1/1/1947
    Business Incorporated:
    1/1/1966
    Accredited Since:
    3/25/2010
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of HM00047 for this business, issued by Department of Codes & Regulations

    These agencies may include:

    Department of Codes & Regulations

    444 South Fifth Street

    Louisville KY 40202

    (502) 574-3321

    http://www.louisvilleky.gov/ipl/CEB/

    BBB records show a license number of HM00047 for this business, issued by Department of Codes & Regulations

    These agencies may include:

    Department of Codes & Regulations

    444 South Fifth Street

    Louisville KY 40202

    (502) 574-3321

    http://www.louisvilleky.gov/ipl/CEB/

    BBB records show a license number of HM00047 for this business, issued by Kentucky Department of Housing

    These agencies may include:

    Kentucky Department of Housing

    101 Sea Hero Road

    Frankfort KY 40601

    BBB records show a license number of HM00047 for this business, issued by Kentucky Department of Housing

    These agencies may include:

    Kentucky Department of Housing

    101 Sea Hero Road

    Frankfort KY 40601

    BBB records show a license number of HM00047 for this business, issued by Kentucky Department of Housing

    These agencies may include:

    Kentucky Department of Housing

    101 Sea Hero Road

    Frankfort KY 40601

    Type of Entity:
    Corporation
    Business Management
    • Mr. Rick Futch, President
    • Ms. Lori Colvin, Service Manager
    • Mr. Adam Nolte, Vice President
    Contact Information

    Principal

    • Mr. Rick Futch, President

    Customer Contact

    • Ms. Lori Colvin, Service Manager
    Additional Contact Information

    Fax Numbers

    • (502) 239-6029
      Other Fax

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/01/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    This complaint is due to Futch Heating and Air Conditioning not doing their job and not registering our TWO AC units FOUR months prior to us moving into our house that we built. These units were supposed to come with a ten-year warranty, but since Futch did not register them, the warranty was void, and we have paid $5320 for replacements. Please see attachment below for the full detailed complaint, as well as receipts.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Melissa B.

    1 star

    08/20/2021

    I have a new build house that fletch heating air conditioning put in our new home ever since They put it in we have had nothing but problems. They have came out several times never fixed it each time I have been out here so today I get a call from them saying they can't do anything else for me. I have been told that By several people it is the duck system up in my attic that needs to be re-ran and they refused to do it. it stays in the 80s upstairs in my bedroom I have no air blowing out none of my vents. My insulation is even getting wet upstairs in the attic this is not no old house this is a new home. I have my own cleaning business I wouldn't run my business the way they were at all they have excuses for everything every time you call them

    Local BBB

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