BBB Business Review

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BBB Accredited Business since

Shooter's Supply

Additional Locations

Phone: (502) 327-6827 Fax: (502) 327-6889 8007-8 Vine Crest Avenue , Louisville, KY 40222 http://www.shooterssupply.org View Additional Web Addresses


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Description

FIREARMS FOR HUNTING, COMPETITION, RECREATION AND PERSONAL DEFENSE.

MODERN AND SURPLUS AMMUNITION FOR RIFLES, PISTOLS, SHOTGUNS AND REVOLVERS
SCOPES, RED DOT SIGHTS AND NIGHT SIGHTS
MUZZLE LOADING SUPPLIES.
RELOADING SUPPLIES
CLASS III/NFA FIREARMS AND ACCESSORIES
SUPPRESSORS
GUN LEATHER INCLUDING HOLSTERS, BELTS AND PURSES
KNIVES


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Shooter's Supply meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Shooter's Supply include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Shooter's Supply
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 09, 2001 Business started: 01/01/1994 in KY Business started locally: 01/01/1994
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Bureau of Alcohol, Tobacco, Firearms and Explosives

Phone Number: 800-800-3855

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Ronald Buschmann, Sole Member/Owner
Contact Information
Principal: Mr. Ronald Buschmann, Sole Member/Owner
Business Category

GUNS & GUNSMITHS SAFES & VAULTS GUNSIGHTS, SCOPES & MOUNTS SELF DEFENSE DEVICES TRAINING PROGRAMS POLICE EQUIPMENT AMMUNITION

Products & Services

Shooter's Supply sells the following brand(s): ADVANCED ARMAMENT, AIMPOINT, ALLIANT POWDER, BARRETT MANUFACTURING, BENELLI, BERETTA, CHRISTENSEN ARMS, DANIEL DEFENSE, DPMS, DS ARMS, EOTECH, FEDERAL AMMUNITION, GEMTECH, GLOCK, HODGDON POWDER, HORNADY AMMUNITION, LEUPOLD, LEWIS MACHINE AND TOOL, LIBERTY SAFES, LWRC, MAGNUM RESEARCH, MAGPUL, NIGHTFORCE, PATRIOT ORDNANCE, PTR, REMINGTON, SAKO, SAVAGE ARMS, SIG SAUER, SMITH & WESSON, SPRINGFIELD ARMORY, STAG ARMS, SUREFIRE, TACTICAL SOLUTIONS, WYNDHAM WEAPONRY, YANKEE HILL

Method(s) of Payment
CASH, CHECK, VISA, MASTERCARD, DISCOVER, AMERICAN EXPRESS.  LAYAWAY IS ALSO AVAILABLE.
Refund and Exchange Policy

Firearms Return Policy:  Any firearms must be returned to the store unfired, new in the box, with all in container accessories within 24 hours of purchase. There will be a $25 processing charge and the customer will be given a store credit for the firearm. After 24 hours all firearms will be considered used and cannot be treated as a returnable item.

 Non Firearms Return Policy:  All sales are final, if you desire to return an item, please contact the company and bring the item back within 30 days in as new condition with packaging to exchange items for products of equal value or placing the value of your items in your store account for use on future purchases.

 Ammunition, Special Orders, Gift Certificates and NFA items cannot be returned. 

Alternate Business Names
Shooter's Supply and Law Enforcement Equipment Co., LLC
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Louisville, Southern Indiana, and Western Kentucky. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.