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This business is not BBB accredited.Additional Locations
Phone: (502) 964-7555 View Additional Phone Numbers 7450 Jefferson Blvd., Louisville, KY 40219
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Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Planet Fitness include:
- 20 complaint(s) filed against business
Factors that raised the rating for Planet Fitness include:
- Length of time business has been operating
- Response to 20 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||8|
|Total Closed Complaints||20|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Rick Kueber, CEO Mr. Randy Pettus, Director of Client Services
FITNESS CENTERS HEALTH CLUBS
Alternate Business NamesPF Louisville
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview