If yes, click here to login.
BBB Accredited Business since
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Request a Quote
View Business Review Inquiries
A BBB Accredited Business since
BBB has determined that National Processing Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for National Processing Company include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 173 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||81|
|Total Closed Complaints||173|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||5|
Type of Entity
Business ManagementMr. Damion Robinson, Director, Contact Center Mr. Jim Oberman, Managing Director Mr. Todd Shumate, Contact Center Supervisor Mr. Bronson Zell, Senior Business Analyst
CREDIT CARD PROCESSING SERVICE PAYMENT PROCESSING SERVICE POINT OF SALE SYSTEMS
Alternate Business NamesBest Payment Solutions, Inc. Lease Capital Group Merchant Services National Processing Company f/k/a RPSI, Inc. d/b/a Retriever Payment Systems National Processing Company NPC RPSI, Inc NPC NPC America's Payment System Authority NPC Check NPC Check, Inc. NPC Select Services Retriever America's Payment Systems Authority Retriever Check Retriever Check, Inc. Retriever Leasing Retriever Payment Systems Vantiv Direct
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview