BBB Business Review

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BBB Accredited Business since

YMCA of Greater Louisville, Inc.

Additional Locations

Phone: (502) 587-9622 Fax: (502) 587-2343 View Additional Phone Numbers 545 South Second Street, Louisville, KY 40202 http://www.ymcalouisville.org View Additional Web Addresses


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BBB Accreditation

A BBB Accredited Business since

BBB has determined that YMCA of Greater Louisville, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

This organization participates in the Better Business Bureau’s Charity Review Service and has met the BBB Standards for Charity Accountability.  CLICK HERE to view the BBB’s charity evaluation report on this organization.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • BBB does not have sufficient information to issue a rating on this business.

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

0 Customer Reviews on YMCA of Greater Louisville, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 08, 1987 Business started: 04/03/1878 in KY Business incorporated 04/03/1978 in KY
Type of Entity

Corporation

Business Management
Mr. Matt Reed, Executive Director Mr. Stephen Tarver, C.E.O. Ms. Kay Manning, Vice President Ms. Cindy Nordhoff, Assistant To Mr. Tarver Mr. Andy Pierce, Vice President
Contact Information
Principal: Mr. Matt Reed, Executive Director
Principal: Mr. Stephen Tarver, C.E.O.
Business Category

CHARITY-LOCAL CAMPS HEALTH CLUBS FITNESS CENTERS EXERCISE & PHYSICAL FITNESS PROGRAMS CHILD CARE CENTERS CHARITY-NATIONAL

Alternate Business Names
Safe Place Services YMCA of Greater Lou/Safe Place Services Young Men Christian's Association Lou
BBB Program Participation

Charity Seal Participant
This organization participates in the Better Business Bureau Charity Review program.  The organization meets all 20 standards in BBB Standards for Charity Accountability, and participates in the Better Business Bureau Charity Seal program.  This program authorizes the organization use of the BBB Accredited Charity seal on its website and in mailings or other documents. 

Licensing

This organization was issued a Charitable Solicitation Certificate of Registration by the Louisville Metro Department of Inspections, Permits, and Licenses covering the period 1/1/2005 to 12/31/2005.

Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Louisville, Southern Indiana, and Western Kentucky. Businesses may engage in more than one type of business.
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.