BBB Business Review
Are You the Business Owner of Jewelry In Candles?
If yes, click here to learn about BBB Accreditation.
This Business is not BBB accredited
Phone: (502) 416-1418 2700 Constant Comment Place, Louisville, KY 40299
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Jewelry In Candles include:
- Length of time business has been operating
Factors that raised the rating for Jewelry In Candles include:
- Complaint volume filed with BBB for business of this size.
- Response to 43 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||16|
|Total Closed Complaints||43|
Additional Complaint Information
The Better Business Bureau is currently processing several pending complaints regarding this business. These pending complaints are not included in the complaint count shown in the company's BBB Business Review. In most cases, a complaint will not be reported by the BBB until the complaint is closed. If the business has not responded to the complaint, it will normally take at least 30 days to close the complaint in order to give the business sufficient time to respond. The BBB will contact a business at least twice before a complaint is closed as unanswered. If the customer notifies the BBB that the problem has been resolved, the complaint will be closed at that time and will become one of the complaints reported in the company's BBB Business Review. But a complaint will remain open for at least 30 days if the customer has not notified the BBB that the matter has been resolved and/or the business has not yet responded to the complaint.
BBB has had onsite meeting with company owner who advised Business growth exceeded capacity and they fell behind on processing. Have made good faith effort in working with BBB and are caught up on all responses.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||61|
Type of Entity
Business ManagementMicah Buse, CEO Mr. David Myers, Vice Presdient Mr. Chris Johnson, Complaint Handler