Business ProfileforAqua Lock

They didn't end up performing the work as it was contracted. Will cost thousands to remediate. They left a gushing leak on recently poured concrete. I pointed it out to them, and they refused to fix. Refused to fix leak or damage caused from the leak. They were really bad with communicating their service. As if they didn't know what they were doing. Sadly this came to light only days prior to the work being scheduled. I wish I had canceled then, they didn't even know what they needed prior to performing work. They destroyed a large section of the yard with a drain pipe that was unnecessary instead of using existing French drain system. They destroyed that section of the French drain pipe. They said they "lost their keys" to the truck and started to dig up their work to "look for the keys". Maybe they lost the keys, maybe it was some kind of bizarre intimidation tactic. They came and picked the truck up the next morning. Whatever it was it was very unprofessional. They sent like 4 cars to look for the keys, when they could have just been fixing all the issues with the contracted job. They didn't do a good job of dust suppression a number of our children had to be withheld from school due to the dust and congestion it caused. They were extremely unresponsive, and it was extremely difficult to get them to explain to me what they did instead of executing the contracts. They left a significant amount of trash, dust, and debris. A few buckets of rocks were removed after they were "finished", all the trash/boxes of equipment had to be removed from the site after they were "finished", and a fair amount of water bottles & fast food trash also need to be removed. They tied in the radon mitigation system too, and now the motor on the fan sounds like a 30 year old diesel engine. It's really loud now, and wasn't previously. They left Toilet Paper in the basement, and I'm not sure why they would have used toilet paper in the basement as there is not a working toilet.