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BBB Accredited Business sinceAdditional Locations
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A BBB Accredited Business since
BBB has determined that Your Community Bank meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Your Community Bank include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 2 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
INDIANA DEPARTMENT OF FINANCIAL INSTITUTIONS
30 SOUTH MERIDIAN STREET, Indianapolis IN 46204
Phone Number: 800-382-4880
Type of Entity
Business ManagementMr. James D. Rickard, President & CEO of Community Bank Shares Mr. Scott Carr, SVP, Audit & Risk Management, Compliance Officer, CRA Officer Mr. Kevin Cecil, President & CEO, Your Community Bank Mr. Paul Chrisco, EVP Ms. M. Diane Murphy, SVP, Community Relations Officer
BANKS LOANS-SMALL BUSINESS REAL ESTATE LOANS MORTGAGES
Additional Tradenames, Addresses & Phone Numbers
IN JANUARY 2015 YOUR COMMUNITY BANK ACQUIRED FIRST FEDERAL SAVINGS BANK
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview