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BBB Business Review Reliability Report for
Republic Bank & Trust Company

A BBB Accredited business since 3/1/1986

BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.

Business Contact & Profile


Business Contact & Profile

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Business Name:
Republic Bank & Trust Company
Republic Bank Payday
Business Address: 601 West Market Street
Corporate Center
Louisville, KY 40202
See the location on a Mapquest Map
See the location on a Google Map
Original Business Start Date: 1/1/1982
Type of Entity: Corporation
Principals:
Scott Trager, President
Steve Trager, CEO
Carolle Jones Clay, Vice President
Michael Ringswald, Senior Vice President
Customer Contact:
Michael Ringswald, Senior Vice President
Phone Number:
(502) 584-3600
Fax Number:
(502) 584-3753
Email Address:
info@republicbank.com
BBB Accreditation: This business is a BBB Accredited Business

Date Accredited by BBB: 3/1/1986
Type of Business:
BANKS
MORTGAGES
Website Address:

http://www.republicbank.com

BBB Rating

BBB Rating

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Based on BBB files, this business has a BBB Rating of A+ on a scale from A+ to F.

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Business Management

Mrs. Carolle Jones Clay , Vice President
Mr. Michael Ringswald , Senior Vice President
Mr. Scott Trager , President
Mr. Steve Trager , CEO

BBB Accreditation

This business has been a BBB Accredited Business since March 1986. This means it supports BBB's services to the public and meets our BBB accreditation standards.

Government Action(s)

BBB has no information regarding government actions at this time.

Advertising Review

BBB has no information regarding advertising review at this time.

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Customer Complaint History

Customer Complaint History

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When considering complaint information, please take into account the business's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB processed a total of 26 complaint(s) about this business in the last 36 months, our standard reporting period. Of the total 26 complaint(s) closed in the last 36 months, 9 were closed in the last 12 months.

These complaints concerned:

2 regarding Advertising Issues
6 regarding Billing or Collection Issues
2 regarding Contract Disputes
3 regarding Customer Services Issues
8 regarding Refund Or Exchange Issues
2 regarding Selling Practices
3 regarding Service Issues

These complaints were closed as:

6 Administratively Closed
20 Resolved


 

Additional Locations & Phone Numbers

Multiple Addresses - Click to Show/Hide

+ FL (5)

+ IN (3)

+ KY (35)

+ OH (1)

BBB Copyright and Reporting Policy

BBB Copyright and Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with this business, please let the business know that you contacted the BBB for a BBB Reliability Report.

Report as of: 11/7/2009
Copyright © 2009 Better Business Bureau®, Inc. serving Louisville, Southern Indiana, and Western Kentucky