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A BBB Accredited Business since
BBB has determined that First Citizens Bank meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for First Citizens Bank include:
- Length of time business has been operating
- No complaints filed with BBB
Industry Ratings Comparison
Customer Complaints Summary
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Customer Reviews Summary Read customer reviews
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Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Kentucky Department of Financial Institutions
1025 Capitol Center Drive, Suite 200, Frankfort KY 40601
Phone Number: (502) 573-3390
Fax Number: 502-573-0086
Type of Entity
Business ManagementMr. Scott Conway, CEO Ms. Kimberly B. Douglas, Vice President & Director of Marketing Mrs. Marilyn Ford, President & COO Ms. Mary Lou Mobley, Vice President Ms. Patty Paris, Senior Vice President Mrs. Linda Pepper, Senior Vice President / Director of Human Resources Ms. Brenda Gaylor, Vice President Mr. David Hunt, Senior Vice President Mr. David Tackett, Vice President
BANKS RETIREMENT PLANNING SERVICE FINANCIAL PLANNING CONSULTANTS FINANCIAL SERVICES MORTGAGES INVESTMENT ADVISORY SERVICE