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Unbridled Auto, LLC

Phone: (502) 694-2150 9800 Nordic Drive, Valley Station, KY 40272 View Additional Email Addresses

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Unbridled Auto, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 29, 2009 Business started: 01/01/2009 in KY Business started locally: 01/01/2009 Business incorporated 04/24/2014 in KY
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Cameron Gumm, Owner/President
Contact Information
Principal: Mr. Cameron Gumm, Owner/President
Business Category


Products & Services

Unbridled Auto, LLC sells the following brand(s): AEM Induction Systems, AEM Performance Electronics, aFe Power, AIRAID, BAK Industries, Edge Products, FASS Fuel Systems, Hypertech, K&N, MagnaFlow, Snow Performance, WARN

Method(s) of Payment
Unbridled Auto, LLC. accepts payments from all major credit cards: Visa, Mastercard, Discover, and American Express. Unbridled Auto, LLC. also accepts payments through PayPal.
Refund and Exchange Policy
Unbridled Auto, LLC. will not accept any returns after 30 days. Special order items cannot be returned under any circumstances. Returned items must be in new, re-sellable condition, with all pieces included. All returns are subject to approval by Unbridled Auto, LLC. and it’s distributors. All return shipping is the responsibility of the client – all return shipments must be insured, and any loss/damage claims must be filed by the customer. Unbridled Auto, LLC. and it’s distributors, will not accept returns on: coilovers, electronics, engine internals, turbochargers, superchargers, and turbocharger kits. When approved for inspection, a return will be issued a Return Merchandise Authorization (RMA) number which must be clearly noted on the shipping waybill and packaging. Any incoming shipments without an RMA number will be refused. Items that are approved for return and sent back within 10 days of delivery will not be charged a restocking fee. After 10 days, accepted returns are subject to a fee consisting of 10% of the item cost. A $10 repackaging fee will be applied to any returns without acceptable packaging.
Alternate Business Names
ECG Tuning
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Louisville, Southern Indiana, and Western Kentucky. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.