BBB Business Review
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BBB Accredited Business since
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4311 Shelbyville Rd.
Louisville, KY 40207
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A BBB Accredited Business since
BBB has determined that Neil Huffman Import Superstore meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Neil Huffman Import Superstore include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 16 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||8|
|Total Closed Complaints||16|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Kentucky Motor Vehicle Commission
105 Sea Hero Road, Suite 1, Frankfort KY 40601
Phone Number: (502) 573-1000
Fax Number: 502-573-1003
Type of Entity
Business ManagementMr. Dow Huffman, President Mr. Shane Huffman, Dealer Principle Mr. Kent Foushee, General Manager Ms. Diane Werkmeister, Office Manager
Related BusinessesNeil Huffman Auto Group, Inc.
AUTO DEALERS-NEW CARS AUTO BODY REPAIR & PAINTING AUTO DEALERS-USED CARS
Alternate Business NamesNeil Huffman Body Shop Neil Huffman Collision Center Neil Huffman Volkswagen Mazda Subaru, Inc. Neil Huffman Volkswagen, Inc.
Industry TipsUsed Cars
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview