Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          Campbell Chevrolet of Bowling Green has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforCampbell Chevrolet of Bowling Green

            New Car Dealers
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 11/19/2002

            Years in Business: 42

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Business Details

            BBB File Opened:
            8/31/1993
            Years in Business:
            42
            Business Started:
            10/1/1981
            Business Incorporated:
            10/1/1981
            Accredited Since:
            11/19/2002
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 155016114 for this business, issued by Kentucky Motor Vehicle Commission

            These agencies may include:

            Kentucky Motor Vehicle Commission

            105 Sea Hero Road, Suite 1

            Frankfort KY 40601

            (502) 573-1000

            Fax: (502) 5731003

            BBB records show a license number of 182418114 for this business, issued by Kentucky Motor Vehicle Commission

            These agencies may include:

            Kentucky Motor Vehicle Commission

            105 Sea Hero Road, Suite 1

            Frankfort KY 40601

            (502) 573-1000

            Fax: (502) 5731003

            BBB records show a license number of 182419114 for this business, issued by Kentucky Motor Vehicle Commission

            These agencies may include:

            Kentucky Motor Vehicle Commission

            105 Sea Hero Road, Suite 1

            Frankfort KY 40601

            (502) 573-1000

            Fax: (502) 5731003

            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            8:00 AM - 6:00 PM
            T:
            8:00 AM - 6:00 PM
            W:
            8:00 AM - 6:00 PM
            Th:
            8:00 AM - 6:00 PM
            F:
            8:00 AM - 6:00 PM
            Sa:
            8:30 AM - 5:00 PM
            Su:
            Closed
            Business Management
            • Ms. Heather Montgomery, Accounts Payable
            • Mr. Troy Campbell, Vice President
            • Ms. Karen Whitaker, Controller
            • Mr. Joe E. Campbell, President
            Contact Information

            Principal

            • Mr. Troy Campbell, Vice President

            Customer Contact

            • Mr. Troy Campbell, Vice President
            Additional Contact Information

            Fax Numbers

            • (270) 781-7010
              Primary Fax

            Phone Numbers

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/08/2022

            Complaint Type:
            Billing/Collection Issues
            Status:
            Answered
            On May 24, 2022 Campbell Chevrolet processed a credit application with my social security number causing 3 hard inquiries on my credit, lowering my credit score from 920 to 850. I have made repeated requests to them to provide proof via a signed application with my signature or a letter on their letterhead stating the application was made in error. They have not done either. I have spoken with ***** ****** the used car sales manager and have written via email to **** ******. I have also sent a certified letter dated 8/24/2022 which was received on 8/28/2022, To date, September 7, 2022, I have not received the either the application with my signature on it or the letter stating the application in my name was made in error.
            Read More

            Customer Reviews

            2 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Melita K

            1 star

            08/03/2023

            My son and I bought a 2014 **** Fusion from here last year. We were told that it had a rebuilt title. We signed the paperwork. We bought an extra policy that supposed to help save money on our car insurance that is for anti theft. Our insurance never heard of it and didn't give us any kind of discount so that was a waste of $200. The main issue is we paid $1,000 for gap coverage. My son's car got totaled in April of this year. Insurance paid what the car was valued at. When the finance company contacted the gap insurance, they said the policy was void, because the car had a rebuilt title. When I called Campbell Chevrolet, they acted like they didn't know it had a rebuilt title but sent me a refund for the $1,000. We still owe $4,500 to pay the car off which gap should of paid. Basically Campbell Chevrolet are selling people policies that they know won't be covered and just taking people's money.

            Local BBB

            BBB serving Greater Kentucky and South Central Indiana

            BBB Reports On

            BBB reports on known marketplace practices.

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.