If yes, click here to login.
BBB Accredited Business since
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Request a Quote
View Business Review Inquiries
A BBB Accredited Business since
BBB has determined that Bob Hook Chevrolet meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Bob Hook Chevrolet include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 4 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||4|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||17|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Kentucky Motor Vehicle Commission
105 Sea Hero Road, Suite 1, Frankfort KY 40601
Phone Number: (502) 573-1000
Fax Number: 502-573-1003
Type of Entity
Business ManagementMr. Bob Hook III, General Manager Mr. Bob Hook Jr., President Ms. Sandy Lampkin, Controller
AUTO DEALERS-NEW CARS WHEEL ALIGNMENT, FR & AXLE SRV-AUTO SPRINGS-AUTOMOTIVE-SALES & SERVICE LUBRICATING SERVICE-AUTOMOTIVE HEATERS-AUTOMOTIVE AUTO WARRANTY SERVICE AUTO WARRANTY PROCESSING SERVICE AUTO SERVICE - SPECIALTY PARTS AUTO SERVICE - MAINTENANCE/OTHER AUTO REPAIRING-FOREIGN AUTO REPAIR & SERVICE AUTO REPAIR & SERVICE - DIESEL AUTO RENTING & LEASING AUTO PERFORM, RACE & SPORT EQUIPMENT AUTO PARTS & SUPPLIES-NEW AUTO PAINTLESS DENT REPAIR AUTO ELECTRIC SERVICE AUTO DIAGNOSTIC SERVICE AUTO DEALERS-USED CARS AUTO DEALERS - HYBRID VEHICLES AUTO BUMPERS, GUARDS & GRILLES AUTO BODY REPAIR & PAINTING AUTO APPRAISERS AUTO AIR CONDITIONING ALTERNATORS & GENERATORS-AUTO REPAIR
Industry TipsUsed Cars
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview