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BBB Business Review Reliability Report for
Bachman Auto Group, Inc.

A BBB Accredited business since 11/1/1986

BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.

Business Contact & Profile


Business Contact & Profile

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Business Name:
Business Address: 9650 Bluegrass Parkway
Louisville, KY 40299
See the location on a Mapquest Map
See the location on a Google Map
Original Business Start Date: 10/1/1985
Type of Entity: Corporation
Incorporated: 1985 in KY
Principal:
Stephen Bachman, President
Phone Number:
(502) 499-6161
(502) 426-9711
(800) 342-4389
Fax Number:
(502) 495-2863
Email Address:
BBB Accreditation: This business is a BBB Accredited Business

Date Accredited by BBB: 11/1/1986
Type of Business:
AUTO DEALERS-NEW CARS
Website Address:


BBB Rating

BBB Rating

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Based on BBB files, this business has a BBB Rating of A+ on a scale from A+ to F.

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Business Management

Mr. Stephen Bachman , President
Mr. Mark Alcorn , Service
Mr. Randy Hutchings , General Manager
Teresa Bachman , Vice President
Ms. Jan Chambers , Controller

BBB Accreditation

This business has been a BBB Accredited Business since November 1986. This means it supports BBB's services to the public and meets our BBB accreditation standards.

Government Action(s)

BBB has no information regarding government actions at this time.

Advertising Review

BBB has no information regarding advertising review at this time.

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Customer Complaint History

Customer Complaint History

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When considering complaint information, please take into account the business's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB processed a total of 8 complaint(s) about this business in the last 36 months, our standard reporting period. Of the total 8 complaint(s) closed in the last 36 months, 2 were closed in the last 12 months.

These complaints concerned:

1 regarding Customer Services Issues
1 regarding Product Issues
4 regarding Repair Issues
2 regarding Selling Practices

These complaints were closed as:

5 Administratively Closed
3 Resolved


 

Additional Locations & Phone Numbers

9652 Bluegrass Parkway Louisville, KY 40299
View map: Google | MapQuest

(502) 493-2920

BBB Copyright and Reporting Policy

BBB Copyright and Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with this business, please let the business know that you contacted the BBB for a BBB Reliability Report.

Report as of: 11/8/2009
Copyright © 2009 Better Business Bureau®, Inc. serving Louisville, Southern Indiana, and Western Kentucky