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      Country
          Country

          Find a Location

          Glaser's Collision Center has 5 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Glaser's Collision Center

              10820 Penion Dr Louisville, KY 40299-4500

              BBB Accredited Business
            • Glaser's Collision Center

              3331 Preston Hwy Louisville, KY 40213-1331

              BBB Accredited Business
            • Glaser's Collision Center

              177 Rogers Dr Shepherdsville, KY 40165-6970

              BBB Accredited Business
            • Glaser's Collision Center

              7105 Southside Dr Louisville, KY 40214-3611

              BBB Accredited Business
            • Glaser's Collision Center

              6408 KY-329 Ballardsville, KY 40014

              BBB Accredited Business

            Business ProfileforGlaser's Collision Center

            Auto Body Repair and Painting
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            This business has 0 complaints

            BBB Rating & Accreditation

            Accredited Since: 10/15/1997

            Years in Business: 38

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Glaser’s Collision Center provides complete, safe and quality auto collision repairs using the latest advancements in technology. Our technicians are trained, and our body repair shops are Gold Class® recognized bringing customers properly repaired vehicles at the highest quality. Locally owned and family run business for over 35 years.

            Products & Services

            Auto Body Shop

            Business Details

            This is a multi-location business.

            Find a Location

            Glaser's Collision Center has 5 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Glaser's Collision Center

                10820 Penion Dr Louisville, KY 40299-4500

                BBB Accredited Business
              • Glaser's Collision Center

                3331 Preston Hwy Louisville, KY 40213-1331

                BBB Accredited Business
              • Glaser's Collision Center

                177 Rogers Dr Shepherdsville, KY 40165-6970

                BBB Accredited Business
              • Glaser's Collision Center

                7105 Southside Dr Louisville, KY 40214-3611

                BBB Accredited Business
              • Glaser's Collision Center

                6408 KY-329 Ballardsville, KY 40014

                BBB Accredited Business
              BBB File Opened:
              11/1/1969
              Years in Business:
              38
              Business Started:
              2/1/1986
              Business Started Locally:
              2/1/1986
              Business Incorporated:
              10/15/1990
              Accredited Since:
              10/15/1997
              Type of Entity:
              Corporation
              Alternate Business Name
              • Glaser Enterprises, Inc.
              Hours of Operation

              Primary

              M:
              8:00 AM - 5:30 PM
              T:
              8:00 AM - 5:30 PM
              W:
              8:00 AM - 5:30 PM
              Th:
              8:00 AM - 5:30 PM
              F:
              8:00 AM - 12:00 PM
              Sa:
              Closed
              Su:
              Closed
              Business Management
              • Mr. Eugene F. Glaser, President
              • Mrs. Susan Glaser, Vice President/CFO
              • Mr. Aaron Glaser, COO
              • Ms. Liz DeHart, Sales and Marketing Manager
              Contact Information

              Principal

              • Mr. Eugene F. Glaser, President
              • Mrs. Susan Glaser, Vice President/CFO
              • Mr. Aaron Glaser, COO

              Customer Contact

              • Ms. Liz DeHart, Sales and Marketing Manager
              Additional Contact Information

              Phone Numbers

              Industry Tip

              BBB Tip: Choosing a mechanic for auto repair and service

              Customer Complaints

              0 Customer Complaints

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              File a Complaint

              Customer Reviews

              2 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Angela G.

              1 star

              02/12/2024

              This will be the last place I’ll ever use if my car needs to be repaired again no communication on what repairs had been done on my car plus I had to remind Brittany what had to be done to it I they have to many cars then they have people repairing them they don’t keep any photos for themselves to go over they send them all to the insurance company my car was there from 1-24-23 to 2-12-24 I suggest you take your vehicle somewhere else

              Glaser's Collision Center Response

              02/21/2024

              We are terribly sorry you are unhappy with the interactions you had at Glaser's. We repaired your vehicle where it was damage from your accident. As far as the photos, we must document, with photos, the condition of your vehicle: damaged and not damaged areas. These photos are a must for our work but also required by the insurance company and therefore we can not delete or omit the photos. If we do not have the proper photos then the insurance won't cover the cost of repairs. The insurance company did cover the costs of your repairs so all documentation was there. Your estimate was complete and detailed the work that needed to be done which you gave approval of so we are not sure why you believe you were not informed. We know you were not happy with repairs not completed on your tailgate but that was not part of the accident, the photos confirmed that and your insurance company confirmed it was not part of the accident. Our team communicated with you in a professional manner and reviewed all work. We have notes outlining all communication we had with you. We are baffled by your 1-star rating and would like to speak to you further about it. We would appreciate further communication with you because this is important to understand what is going on. Thank you.

              Local BBB

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