BBB Business Review
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BBB Accredited Business since
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A BBB Accredited Business since
BBB has determined that GE Appliances meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for GE Appliances include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 979 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||895|
|Total Closed Complaints||979|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||7|
Type of Entity
Business ManagementMr. Charles Blankenship Jr., President & CEO Ms. Kim Freeman, Director Public Relations
APPLIANCES-MAJOR-WHOLESALE & MANUFACTURERS APPLIANCES-MAJOR- SERVICE & REPAIR MANUFACTURERS & PRODUCERS APPLIANCES-MAJOR-PARTS & SUPPLIES
Alternate Business NamesAdvanced Service Inc GE Consumer & Industrial General Electric Appliances General Electric Consumer & Industrial
This division of General Electric Company manufacturers and services home appliances, including washers & dryers, refrigerators, freezers, dishwashers, electric and gas ranges, microwave ovens and other small and large appliances.