BBB Business Review

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Furniture cleaning products, Chair Glue, Decorative and Utilitarian Iron Products, Furniture Swatches for Selection, Braided Rugs: Cotton, Wool and Jute, Table Toppings, Hand-dipped Tapers and battery-operated tapers and pillars with 5 hr. Timers, Decorative Yard Poles and Miniature Garden Houses and Ornamentation, Pewter, Wall Sconces, Loomed Bedding and Towels, Paint Classes may be offered especially to paint cabinets and countertops.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that MillerHawkins Signatures at Derby City Antique Mall meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for MillerHawkins Signatures at Derby City Antique Mall include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on MillerHawkins Signatures at Derby City Antique Mall
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 17, 2010 Business started: 01/01/1990 in KY Business started locally: 01/01/1990
Type of Entity

Sole Proprietorship

Business Management
Mr. Charles Miller, Partner Mrs. Nancy Miller, Partner
Contact Information
Principal: Mr. Charles Miller, Partner
Customer Contact: Mrs. Nancy Miller, Partner
Business Category


Products & Services

MillerHawkins Signatures at Derby City Antique Mall sells the following brand(s): ASL Pewter, Benner Bros.Furniture: Hutches, Table, Chairs etc., Candle Impressions, Caromal Colourss, Country Manor Upholstered Furniture, Cross Roads Candles and Pictures, Family Heirloom Weaver, Goose Creek Candles, Katie's Lighthouse, Kramer's, KY Artisan Furniture, Accents, Little White Barn Outdoor Garden, Luminaria Timed Candles, Magnet Works, Mole Hollow Hand-dipped Tapers, Olde Century Colors, Primitiques, Timeless Lighting, Warm-Glow Pillars, Weaver's Corner Towels

Method(s) of Payment
The Mall accepts Visa, MC, and cash
Refund and Exchange Policy
Refunds made on faulty merchandise and any purchase producing disappoints providing purchase is returned in the condition in which it was bought. These refunds are done with MillerHawkins Signatures and not Derby City Antique Mall.
Alternate Business Names
Main Street Country MillerHawkins Signatures MillerHawkins Signatures Primitives at Derby City Antique Mall
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Louisville, Southern Indiana, and Western Kentucky. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.