Business ProfileforLouisville Water Company

The Louisville Water Company sent me a bill for $3,287.40 for service from 10/17/23 to 12/15/23. My account # is **********. The Louisville Water Company says that I have used 315,000 gallons of water in a billing cycle. This is the first bill I have received on the new meter they just put in. They have sent out two meter readers since on two separate days 5 days apart. First one came to verify the reading while the other met with me. The one I spoke to said there was no leak out side but that there was a leak inside. I acknowledge a small leak from one toilet that I stopped later that day. They seem to be saying that acknowlegement of a leak is accepting responsibility for 300,000 gallons of extra water. This however, is not the case. My normal usage runs about 17,000 gallons for a billing cycle. I have added all the days usage from their website and it comes to 16,381 gallons for the billing cycle. I have provided my own chart of this information a long with screen shots from the website showing that there are no days that show extreme water use, therefore I believe they have made an error. Today on 1/31/2024 as I am writing this complaint they called warning that we will loose service if we do not pay. Thank you for your help.