Business ProfileforMeineke Car Care Center (Broadway)

I took my car to the shop on Monday they did a free diagnostic told me they had to do a full diagnostic to see what the problem was for 2 hundred and something bur if they fixes my car it would be free. So they called me and told me what the full diagnostic said so I told them to fix it which costed me 934.46. I picked it up on Tuesday around noon about 535 that evening NY check engine light was back on and my car was ticking.. So I called talk to ****** and she told me to bring it back but I told her I couldn't until Thursday when I was off cause I had to work.. Thursday I called to see what was the best time to bring it and talked to ***** he said 3 get there at 247 car wasn't looked at until 415 maybe mean while another lady came in complaining about her car and that she was calling her lawyer.. For them to tell me 5 minutes later that it is something else wrong with my car.. So I asked why yall didn't see this when yall suppose to do the full diagnostic on Monday.. ***** said because once the found the first thing they stopped and fixed that l.. But again like I asked him why yall did see this on Monday when doing the full diagnostic and I just paid almost a thousand dollars and my car not fixed all the way and wasn't ticking when I brought it to yall.. ***** also stated I needed to take it back to where I got my tune up done at.. But I don't understand why I need to take it back to him when yall was suppose to do a full diagnostic and should of told me everything that was wrong with it on Monday.. Not fox petting and I have to come back 2 days later and it's something else.. How? I can take a refund or just fix my car right.