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          Find a Location

          Humana Military Health Service has 26 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileHumana Military Health Service

            Health Insurance
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            500 W Main St Fl 19

            Louisville, KY 40202-2946

            Visit Website
            (502) 580-3200

            Business hours

            8:00 AM - 6:00 PM
            Business Hours
            8:00 AM - 6:00 PM
            8:00 AM - 6:00 PM
            8:00 AM - 6:00 PM
            8:00 AM - 6:00 PM
            8:00 AM - 6:00 PM
            Closed
            Closed

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            20 complaints closed in last 3 years

            7 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 9/17/1998

            Years in Business: 31

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Humana Military is a wholly owned subsidiary of Humana, Inc., headquartered in Louisville, KY

            Business Details

            This is a multi-location business.

            Find a Location

            Humana Military Health Service has 26 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              500 W Main St Fl 19, Louisville, KY 40202-2946
              BBB File Opened:
              5/19/1997
              Years in Business:
              31
              Business Started:
              1/1/1993
              Accredited Since:
              9/17/1998
              Type of Entity:
              Corporation
              Related Businesses
              Hours of Operation

              Primary

              M:
              8:00 AM - 6:00 PM
              T:
              8:00 AM - 6:00 PM
              W:
              8:00 AM - 6:00 PM
              Th:
              8:00 AM - 6:00 PM
              F:
              8:00 AM - 6:00 PM
              Sa:
              Closed
              Su:
              Closed
              Business Management
              • Mr. David Baker, C.E.O.
              • Ms. Julie Ice, Dir. Legislative & Pub. Affair
              • Ms. Cindy Elmergreen
              Contact Information

              Principal

              • Mr. David Baker, C.E.O.
              Additional Contact Information

              Fax Numbers

              • (502) 580-1555
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              20 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/24/2024

              Complaint Type:
              Billing Issues
              Status:
              Resolved
              10/12/2023 got a tdap vaccine in my primary care’s office. They submitted claim to Humana and it was denied saying I had to pay it first (paid bill 11/20), submit a claim form (recd 11/20), and copy of the invoice directly for reimbursement. This was done 12/3 and I received a letter 12/11 saying the vaccine was covered. On 12/15 I called and they said it was processed and DMR approved. Check mailed 12/19. On 1/10 I called to say I have not received the check. I was told I had to wait 30 days to get it reissued (so 1/19). Called again 1/24 to get reissue and a case was opened. Now they say reissue will take ANOTHER 30 days. This is unacceptable for a claim from October, so 90 days!! I request this claim be paid immediately! At this rate they should pay me interest.
              Read More
              Read 19 More Complaints

              Customer Reviews

              0 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Local BBB

              BBB serving Greater Kentucky and South Central Indiana

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              BBB Reports On

              BBB reports on known marketplace practices.

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