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BBB Accredited Business sinceAdditional Locations
Phone: (502) 368-5858 Fax: (502) 214-9672 9265 Smyrna Parkway, Louisville, KY 40229
BBB Business Reviews may not be reproduced for sales or promotional purposes.
It has been reported to the BBB that lottery "Prize Checks" bearing the name of the L&N Federal Credit Union have been sent to various recipients. Please be advised these checks are fraudulent and being mailed by scammers. the check is counterfeit. L&N Federal Credit Union, has no part in this matter. If you receive one of these "prize checks" do not attempt to deposit or cash it and do not transfer any money by wire or debit card as requested by the scammer. THIS CHECK WILL BOUNCE Any money drawn on this check will require repayment by recipient to his/ her financial institution. If you have any questions or comments please do not contact L&N Federal Credit Union instead contact the BBB of Louisville at 502-583-6546
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A BBB Accredited Business since
BBB has determined that L & N Federal Credit Union meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for L & N Federal Credit Union include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 2 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
National Credit Union Administration
1775 Duke Street, Alexandria VA 22314-3428
Fax Number: 703-518-6409
Type of Entity
Business ManagementMrs. Sharon Cummings, Vice President of Admin. Member Services Mr. Gary Lord, President
Hours of OperationMonday thru Thursday
9:00 a.m. – 5:00 p.m.
Friday 9:00 a.m. – 6:00 p.m.
Saturday 9:00 a.m. - Noon