BBB Accredited Business since
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A BBB Accredited Business since
BBB has determined that River City Bank meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for River City Bank include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. David Hobbs, President Ms. Michelle Chandler, Manager Ms. Betsy Genap, Loan Officer Mr. Brian Gohman, Loan Officer Mr. David Hobbs, Manager Ms. Jodi Humphrey Mr. Charlie Nicklies, Manager Mr. John Trotter, Vice President
10130 Taylorsville Rd
Louisville, KY 40299 (502) 585-4600 Directions
2443 Bardstown Rd
Louisville, KY 40205 (502) 585-4600 Directions
500 South 6th Street
Louisville, KY 40202 (502) 231-7700 (502) 267-9400 (502) 454-7900 (502) 937-9177 (502) 585-4600 Directions
6308 Greenwood Road
Louisville, KY 40258 (502) 585-4600 Directions
7710 Outer Loop
Louisville, KY 40228 (502) 585-4600 Directions
P O Box 1569
Louisville, KY 40201 (502) 585-4600
What is a BBB Business Review?
About BBB Business Review Content & Services:
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.
Types of Complaints Handled by BBB
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
BBB Complaint Process
What is BBB Advertising Review?
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
BBB Reporting Policy
As a matter of policy, BBB does not endorse any product, service or business.
Additional Phone Numbers
- (502) 231-7700(Phone)
- (502) 267-9400(Phone)
- (502) 454-7900(Phone)
- (502) 937-9177(Phone)