Business ProfileforMeineke Car Care Center (Outer Loop)

We took our vehicle in to Meineke for a miss fire issue. It also had a check engine light on in the vehicle when arriving at Meinicke they told us to leave our vehicle there they would hook it up to a diagnostics machine determine what needed to be done to fix the issue they also then told us they drove a vehicle for a short test drive to see what the vehicle was doing They called back the next day stating that the vehicle had shown on the diagnostics report that the Cala converter was stopped up needed to be changed we told them to go ahead and do what needed to be done to fix the issue meanwhile why they had the vehicle we went ahead and had to ask them to change the spark plugs the oil the air filters. After two days they called us to pick the vehicle up we made it less than one block from the building then realized the check engine light was still on also the car was still having a misfire issue we returned immediately to the store where we was approached by a young man who then proceeded to come outside get in the car as we drove down the road he then tried to tell us that it was a transmission issue after we had done paid he bill for the work that he had stated the vehicle needed to fix the issue then an older gentleman came outside said he would hook a vehicle back up for us the next day if we left it for another day so we did now today they have called to tell us they had change an O2 sensor that shown up with the rating of the check engine light but the vehicle was still having the same issue with the misfire which was the reason the vehicle was taken to Meineke to begin with so we are yet again going to pick the vehicle up today that has the same issue that we took the vehicle in to be fixed we are out over $2000.00. We want are money back are our truck full fixed!