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Find a Location

GE Appliances has 80 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • GE Appliances

      40225 Zip Code - Appliance Park Louisville, KY 40225-0001

      BBB Accredited Business
    • GE Appliances

      Appliance Park Louisville, KY 40225-0001

      BBB Accredited Business
    • GE Appliances

      Ge Consumer & Industrial Appliance Park Ap3-232 Louisville, KY 40225-0001

      BBB Accredited Business
    • G E Appliance

      505 Chelan Pl NE Renton, WA 98059-5700

    • G E Appliance Service

      PO Box 644805 Pittsburgh, PA 15264-4805

    Business ProfileforGE Appliances

    Wholesale Major Appliances
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.06/5stars

    Average of 1,132 Customer Reviews

    Customer Complaints

    3,374 complaints closed in last 3 years

    1,203 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/18/2012

    Years in Business: 132

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This division of General Electric Company manufacturers and services home appliances, including washers & dryers, refrigerators, freezers, dishwashers, electric and gas ranges, microwave ovens and other small and large appliances.

    Products & Services

    GE Appliance offers the following brands: Monogram, Cafe, Profile, Haier, Hotpoint and GE. 

    Business Details

    This is a multi-location business.

    Find a Location

    GE Appliances has 80 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • GE Appliances

        40225 Zip Code - Appliance Park Louisville, KY 40225-0001

        BBB Accredited Business
      • GE Appliances

        Appliance Park Louisville, KY 40225-0001

        BBB Accredited Business
      • GE Appliances

        Ge Consumer & Industrial Appliance Park Ap3-232 Louisville, KY 40225-0001

        BBB Accredited Business
      • G E Appliance

        505 Chelan Pl NE Renton, WA 98059-5700

      • G E Appliance Service

        PO Box 644805 Pittsburgh, PA 15264-4805

      Headquarters
      40225 Zip Code - Appliance Park, Louisville, KY 40225-0001
      BBB File Opened:
      7/1/1977
      Years in Business:
      132
      Business Started:
      1/1/1892
      Business Started Locally:
      1/1/1892
      Business Incorporated:
      1/1/1892
      Accredited Since:
      5/18/2012
      Type of Entity:
      Corporation
      Alternate Business Name
      • GE Appliances a Haier Company
      • Haier Appliances ONLY
      • GE Consumer & Industrial
      Hours of Operation

      Primary

      M:
      Open 24 Hours
      T:
      Open 24 Hours
      W:
      Open 24 Hours
      Th:
      Open 24 Hours
      F:
      Open 24 Hours
      Sa:
      Open 24 Hours
      Su:
      Open 24 Hours
      Business Management
      • Mr. Kevin Nolan Jr., President/CEO
      • Mr. Jeff Wood, VP Consumer Ops
      Contact Information

      Principal

      • Mr. Kevin Nolan Jr., President/CEO

      Customer Contact

      • Mr. Kevin Nolan Jr., President/CEO
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      3,374 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/16/2024

      Complaint Type:
      Product Issues
      Status:
      Answered
      On 2/19/24 I purchased a GE Profile fridge from ****** and paid $2720 plus tax. It was delivered and installed within a week. Within 2 days I began reporting it wasn’t working correctly. It was making a loud buzzing noise, not consistently and for no apparent reason that I could determine. GE has sent techs out 4 times. At all visits the techs can’t duplicate the noise. One replaced a fan and claimed that would resolve the issue. Within 30 minutes of him leaving the noise started again. Another tech has been here twice, he has limited English, hooked his computer to the fridge, said the computer shows no issue and left. I played 3 videos for him so he could hear the noise and where it is the loudest yet his computer told him there was no issue so he left. His most recent visit was 4/15/24. Another tech came out a couple weeks ago and adjusted the drawers. Within 15 minutes of him leaving the noise began. I immediately called him and he said he could hear the noise but he was already too far away heading to his next appointment. I contacted GE after the last tech left yesterday, sent 3 videos and was told someone would listen to them. In the meantime, the fridge is still making the extremely loud noise and is not working as intended. The rep told me the tech said the fridge is functioning correctly because he didn’t hear the noise though I played 3 videos for him demonstrating what it does. I want this situation resolved. The fridge is not suppose to make such loud noise. It generally starts doing it in the am and by the end of the day it’s really loud. There is no pattern or consistency. I’m not a tech and can’t explain it. I want this resolved as I spent a lot on it.
      Read More

      Customer Reviews

      1,132 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Denise B

      1 star

      04/20/2024

      GE has a strong history of reliable products. My husband and I purchased the GE Profile washer/dryer combo with this is mind. After less than two months, the product needs to be serviced. As frustrating as that was, having to reschedule three times for lack of adequate communication and mixed messages from customer service is even more frustrating. We spent $2,000.00 on a product but now we have to spend another $30.00 a week at the laundry mat. I don't see another GE product in my home ever again.

      Local BBB

      BBB serving Greater Kentucky and South Central Indiana

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