Business ProfileforInMotion Hosting, Inc.

To Whom It May ********* am writing to formally lodge a complaint against InMotion Hosting due to unresolved issues related to the cancellation of my account and inquiries regarding refunds for unused services. Despite my efforts to resolve this matter directly with InMotion Hosting, my attempts have been met with a lack of response, leading to unnecessary inconvenience and potential for unwarranted charges.Details of the Complaint:Initial Contact: My initial communication with InMotion Hosting was made in October 2023, where I requested the cancellation of any further charges on my account and sought information on potential refunds for services not utilized.Lack of Response: To this date, I have not received any acknowledgment or response to my request, despite multiple follow-up attempts.Requested Resolution: I am seeking an immediate update on the status of my account cancellation and a clear explanation of InMotion Hosting's refund policy as it pertains to my case.Urgency of Resolution:This issue requires urgent attention to prevent further misunderstandings and to ensure that I am not subjected to unnecessary charges. I had set a deadline for a satisfactory resolution by Monday, January 22, ****, which has regrettably passed without any communication from InMotion Hosting.Further Actions:In the absence of a timely and satisfactory resolution, I am prepared to escalate this matter by contacting the ********** ********** of ******** Affairs and may consider obtaining legal counsel to explore my options.Conclusion:I urge the Better Business Bureau to facilitate a prompt dialogue between myself and InMotion Hosting to resolve this matter expediently. I appreciate your attention to this complaint and look forward to a resolution that rectifies the issues I have faced.Sincerely,*************************