BBB Accredited Business since 05/01/2007
Travix Travel USA, Inc.
Phone: (650) 265-1856Fax: (408) 975-6623333 W Santa Clara St #800, San Jose, CA 95113-1765
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A BBB Accredited Business since 05/01/2007
BBB has determined that Travix Travel USA, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Travix Travel USA, Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 247 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||24|
|Billing / Collection Issues||20|
|Guarantee / Warranty Issues||3|
|Problems with Product / Service||190|
|Total Closed Complaints||247|
Customer Reviews Summary Read customer reviews
4 Customer Reviews Customer Reviews on Travix Travel USA, Inc.
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||4 Customer Reviews|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB records show a license number of 2081741 for this company. The expiration date of this license is 08/03/2016.Type: Sellers of Travel License
Check License Status: https://sotas.doj.ca.gov/sellerSearch.action2081741
Please note that governmental licensing information may not be current.
Type of Entity
Incorporated: September 2005, GA
Business ManagementPrincipal: David Rush (Customer Relations Manager)
Contact InformationAndre Hesselink (CEO) William J. Niejadlik (CTO)
Number of Employees
Travel Agencies & Bureaus
Products & Services
This company's business is Travel Agencies and Bureaus
Alternate Business NamesAirtrade International Inc, Vayama, Budgetair.com, Travix
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview