This Business is not BBB Accredited
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This company offers computerized ticketing sales and service through telephone sales and a network of retail ticket centers.
Ticketmaster Corporation is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
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Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered Ticketmaster Corporation's rating include:
- Failure to respond to 7 complaints filed against business.
- 10 complaints filed against business that were not resolved.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||231|
|Billing / Collection Issues||49|
|Guarantee / Warranty Issues||7|
|Problems with Product / Service||554|
|Total Closed Complaints||904|
Customer Reviews Summary Read customer reviews
9 Customer Reviews Customer Reviews on Ticketmaster Corporation
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||9 Customer Reviews|
Type of Entity
Limited Liability Company
Business ManagementPrincipal: Terry Lilly (Consumer Support Manager)
Contact InformationBarrett Justice (Asst. Consumer Support Mgr)
Number of Employees
Ticket Sales - Events
Alternate Business NamesTicketmaster Entertainment To Go Corp., Ticketmaster Superstar Platinum, Ticketmaster, LLC, Ticketmaster-Southern California Inc.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview