BBB Business Review

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BBB Accredited Business since 12/11/1989

Proactiv Solutions

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(800) 235-6050View Additional Phone Numbers3340 Ocean Park Blvd, Santa MonicaCA 90405-3204

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Description

This company offers facial skin care products.

BBB Accreditation

A BBB Accredited Business since 12/11/1989

BBB has determined that Proactiv Solutions meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Proactiv Solutions' rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 975 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

975 complaints closed with BBB in last 3 years | 312 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues108
Billing / Collection Issues581
Delivery Issues22
Guarantee / Warranty Issues3
Problems with Product / Service261
Total Closed Complaints 975

Customer Reviews Summary Read customer reviews

2 Customer Reviews Customer Reviews on Proactiv Solutions

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 1
Negative Experience 1
Total Customer Reviews 2 Customer Reviews

Additional Information

top
Business started: 01/01/1988
Type of Entity

Corporation

Incorporated: April 2008, DE

Business Management
Principal: Christine Dunn (Manager of Consumer Affairs)
Number of Employees

425

Business Category

Television Home Shopping, Internet Shopping, General Merchandise - Retail


Customer Review Rating plus BBB Rating Summary

Proactiv Solutions has received 4.55 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.