Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

R K Properties has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforR K Properties

    Property Management

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3737 E Broadway, Long Beach, CA 90803-6104
    Years in Business:
    45
    Business Started:
    4/27/1979
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Alternate Business Name
    • Rance King Properties, Inc
    • Rance King Securities Corporation
    • RK Properties
    Business Management
    • Anne Rubsamen
    Contact Information

    Principal

    • Anne Rubsamen

    Customer Contact

    • Anne Rubsamen
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/06/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I am a resident of the Avli at Cross Center - one of the Florida properties managed by the RK Property Management Group. My lease began on 9/30/2021, within the month of my move in I noticed a growing line on the ceiling of the master bedroom ranging in 1-2in thickness. I reported this issue to my maintenance team on October 19th 2021, I conducted a 24 hr follow up and finally received a visit by the on staff team on 10/19/2022. I was reassured this was nothing to concern myself with. I was instructed to follow up if the line continued to began to leak. The line continue to grow with no leak. December 24th, 2021 the line began to leak water, emergency maintenance was called during business hours considering the holiday I was lucky - we were instructed to be aware of the pending issue until the vendor can complete the repair. This was 'repaired' within 1 week of reporting. The leak returned for the 3rd time over a planned vacation, it has now grown to be 5in minimum with additional pockets of water leaks on the ceiling leaking on to the master bed for an unknown amount of time. This was reported to the on staff maintenance upon my return on July 18th, 2022. I was offered a concession and an options to transfer units, allow them to complete the repair or vacate the unit. Based on my enjoyment of the community, unit and staff I was happy to allow another repair and decided to renew my lease when the time came. The repair was again 'completed' within 1 week of reporting. The leak has returned on Friday 9/2/2022. I woke up to rain water leaking on me from the very same leak I was assured was resolved just under a month ago! I reported this to staff on 9/3/2022 and have yet to hear anything back or received any visit by maintenance. I feel as if I have been bamboozled into this faulty unit.

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Why does it matter

    1 star

    05/18/2021

    Don't do it. If you like peace and quiet. Just don't my neighbors on top of me are the worst I get woken up every morning around 6/7am mind you I don't have to be at work until 9 and I work from home so me having my alarm set for 8:20 is pointless. Every time I call the rent office and speak with either Lacey or Layla they say they'll send an email too the neighbors. But girl y'all been sending emails up for over a year now so it's pretty clear either these ppl aren't checking there email or they just don't give a flip. *** am I unable to sleep in my bed until I feel like getting up when do I have to wake up when they wake up I'll be so happy when my lease is up so I can get the freak on. I have never had such a bad experience in an apartment ever. Like what do you have to do every single freakin more were it sounds like you're moving furniture. & the fact that the rent don't give dang. Like I'm paying rent to be uncomfortable. I hate it hear. I love talking naps and sleeping but shhhh I can't do either hear with these neighbors and y'all don't even care

    Local BBB

    BBB of Los Angeles & Silicon Valley

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.