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          Find a Location

          Two Coast Living has 89 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileTwo Coast Living

            Property Management
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            11766 Wilshire Blvd #1500

            Los Angeles, CA 90025-6552

            Get Directions
            Visit Website
            (310) 268-8344

            Customer Reviews

            1.04/5

            Average of 162 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            829 complaints closed in last 3 years

            323 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA

            Accredited Since: 7/9/2010

            Years in Business: 32

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Two Coast Living has 89 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              11766 Wilshire Blvd #1500, Los Angeles, CA 90025-6552
              Years in Business:
              32
              Business Started:
              9/13/1991
              Business Started Locally:
              9/13/1991
              Business Incorporated:
              9/13/1991
              Accredited Since:
              7/9/2010
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
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              Business Management
              • Ms. Carolina Solano, Customer Relations Manager
              Contact Information

              Customer Contact

              • Ms. Carolina Solano, Customer Relations Manager
              Additional Contact Information

              Phone Numbers

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              Industry Tip

              BBB Tip: Property management

              Customer Complaints

              829 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/11/2024

              Complaint Type:
              Billing Issues
              Status:
              Resolved
              I lived at ***************************************************************** *****, in the ********************* apartment complex owned by Two Coast Living (Previously JRK ******************* On May 30, 2023 I emailed the property manager stating I was not renewing my lease and provided a 60-day notice to vacate. I turned in the keys on July 31, 2023. In late August I received a notice from a collections agency that ****************************** was attempting to collect a debt for unpaid August rent. I contacted the property and was told my notice to vacate was never entered into their database by the now former manager. I provided documentation proving I moved out on July 31st and was assured the collection agency would be notified to remove the false debt.It is now December and the debt is still on my credit report. The collection agency states they have never received official notice to remove the debt. The property manager for ****************************** told them the debt should be removed, but the collections agency states the notice must come from Two Coast Living/JRK. They stated they send periodic emails to an @jrk.com address asking for updates about the debt but no one replies. The property manager told them the @jrk.com addresses are no longer monitored because the name has changed to Two Coast Living.The erroneous debt of $3139.16 plus accruing intrest needs to be removed from my credit report asap.
              Read More
              Read 828 More Complaints

              Customer Reviews

              162 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Most Recent Customer Review

              Tasia C

              02/05/2024

              BUG AND RAT INFESTATION AND POOR MANAGEMENT Renting from *********************** managed by Two coast living. This has been the worst experience of my life. When we received our keys the carpets were still wet from being cleaned although we were told they were getting replaced. We noticed bugs in the carpet and immediately contacted management. Our apartment was infested with *************** ********** was RUDE AND UNHELPFUL. I had to physically go into the office several times because they would not respond to email or phone calls. I took them 10 days to replace carpets and have pest control come in. They did not even notify us it was done. They tried to offer a two day rent concession when we were displaced for 10 days. I fought tooth and nail to finally get 7 days rent concession after refusing to pay rent and contacting the ****************** It took them 37 days to respond. The week we move in we find out the unit is also infested with rats. They were unhelpful in dealing with this and said there was nothing they can do because its probably coming from the neighbors. IT IS ILLEGAL TO RENT A UNIT WITH AN EXISTING INFESTATION, let alone two infestations. Most recently we had water flood out living room due to the poorly maintained back patio. They inserted a pump and I was told I have to plug it in myself. My car was also towed from my assigned parking spot because they claimed my parking pass was not visible which is a lie. I am working on getting a $600 dollar bill from that dismissed. This has cause severe mental harm and financial harm. They add mystery charges and cannot state why. Stay away at all costs.
              Read 161 More Customer Reviews

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              BBB of Los Angeles & Silicon Valley

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