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Find a Location

AG Adriano Goldshmied has 1 locations, listed below.

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    Business ProfileforAG Adriano Goldshmied

    Online Retailer

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2741 Seminole Avenue, South Gate, CA 90280
    Years in Business:
    19
    Business Started:
    10/6/2004
    Alternate Business Name
    • Adriano Goldschmied
    • A G Jeans
    • Blu Element, Inc.
    Business Management
    • U-Yul Ku
    Contact Information

    Principal

    • U-Yul Ku

    Customer Contact

    • U-Yul Ku

    Industry Tip

    BBB Tip: Smart shopping online

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/24/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I purchased a $200 pair of AG Jeans, style The Graduate as a replacement for the same style I purchased many years ago. I ordered the same design, size and color as before, however the company changed the type of denim they used since the first purchase of the identical jeans, incorporating less cotton and far more stretch material. The stretch material does not hold shape like cotton, and I could immediately tell when I first put them on that although they were the exact same jeans in the same size, these jeans were far too large because they stretch so much. Assuming the same jeans in the same size from the same company would fit, I removed and threw away the tags before I tried them on. I wrote the company asking for an exchange for a smaller size, which they refused because I took off the tags. I went back and forth a while and gave up, and then submitted a truthful review of the jeans on their website, which they never published. I reached out to the same agent who refused to exchange the jeans for a smaller size asking if the review would be published and did not hear back. I would like the company to either publish my review or exchange the pants for ones that fit. Thank you.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Chad E

    1 star

    10/18/2023

    If you want quality pants, look elsewhere.Between the wife and I, we have about three dozen jeans, slacks, and shorts combined. We have each had multiple pairs where the leather tag / badge has bled into the pants and have permanently stained them. We follow directions and wash as the tag specifically states.Spending this kind of money on pants like this, you'd expect better. **************** is not willing to help or wanting to change the product.

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