BBB Accredited Business since 12/11/1989
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This company offers direct response-marketing that sells products around the world through infomercials and other direct to consumer marketing channels.
This company offers facial skin care products.
This business offers hair care products.
This company offers product beauty sales.
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A BBB Accredited Business since 12/11/1989
BBB has determined that Guthy-Renker, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for Guthy-Renker, LLC include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1922 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||274|
|Billing / Collection Issues||988|
|Guarantee / Warranty Issues||9|
|Problems with Product / Service||608|
|Total Closed Complaints||1922|
Customer Reviews Summary Read customer reviews
31 Customer Reviews Customer Reviews on Guthy-Renker, LLC
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||31 Customer Reviews|
Type of Entity
Limited Liability Company
Business ManagementPrincipal: Christine Dunn (Manager of Consumer Affairs)
Number of Employees
Marketing Consultants, Television Home Shopping, Internet Shopping, Fulfillment Services, General Merchandise - Retail
Alternate Business NamesChaz Dean, Guthy-Renker Corporation, Natural Advantage, Sheer Cover, VitaClear, Wen, Wen By Chaz Dean, Wen Hair Care, Wenhaircare by Guthy-Renker, xout.com, Crepe Erase, GRC Vitamins, IT Cosmetics
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview