This Business is not BBB Accredited
(888) 743-810711301 W Olympic Blvd #112, Los Angeles, CA 90064-1652
BBB Business Reviews may not be reproduced for sales or promotional purposes.
FreedomPop is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered FreedomPop's rating include:
- Length of time business has been operating.
- 548 complaints filed against business
- 2 complaints filed against business that were not resolved.
Factors that raised FreedomPop's rating include:
- Response to 548 complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||49|
|Billing / Collection Issues||170|
|Guarantee / Warranty Issues||7|
|Problems with Product / Service||288|
|Total Closed Complaints||548|
Customer Reviews Summary Read customer reviews
16 Customer Reviews Customer Reviews on FreedomPop
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||16 Customer Reviews|
Type of Entity
Incorporated: November 2011, DE
Contact InformationMiguel Salas (Outreach Manager)
Number of Employees
Alternate Business NamesSTS Media, Inc.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview