BBB Accredited Business since 06/01/2010
Phone: (800) 875-8230Fax: (888) 418-6762View Additional Phone Numbers4440 El Camino Real, Los Altos, CA 94022-1003
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A BBB Accredited Business since 06/01/2010
BBB has determined that Box, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Box, Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 10 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Billing / Collection Issues||4|
|Problems with Product / Service||5|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||10|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Box, Inc.
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Type of Entity
Incorporated: March 2008, DE
Contact InformationPrincipal: Dylan Smith (CFO)Customer Contact: Ms. Vina Nguyen (Billing Support Specialist)Ms. Abigail Clark (Billing Support Specialist) Greg Strictland (VP of Business)
Number of Employees
Products & Services
This company's business is Internet Services.