BBB Business Review

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This Business is not BBB Accredited

Mylife.com, Inc.

(888) 704-1900View Additional Phone Numbers914 Westwood Blvd #517, Los AngelesCA 90024-2905http://www.mylife.comView Additional Web Addresses! There is an alert for this business !

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BBB Accreditation

On 03/20/2015 this company's accreditation in BBB was revoked by BBB's Board of Directors due to recent government action involving the business's customer relations which indicates a significant failure of the business to meet standards of conduct expected of a BBB member.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered Mylife.com, Inc.'s rating include:

  • Government action(s) against business.

Factors that raised Mylife.com, Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 240 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

240 complaints closed with BBB in last 3 years | 89 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues60
Billing / Collection Issues79
Problems with Product / Service101
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 240

Customer Reviews Summary Read customer reviews

1 Customer Review Customer Reviews on Mylife.com, Inc.

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1 Customer Review

Additional Information

top
Business started: 11/20/2000
Type of Entity

Corporation

Incorporated: December 2004, CA

Business Management
Aaron Taylor (Vice President of Customer Care)
Contact Information
Principal: Jeffrey Tinsley (CEO)
Number of Employees

160

Business Category

Information Bureaus, Internet Services

Alternate Business Names
My Life, Reunion.com

Customer Review Rating plus BBB Rating Summary

Mylife.com, Inc. has received 2.13 out of 5 stars based on 1 Customer Review and a BBB Rating of C-.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.