This Business is not BBB Accredited
Apple Inc. (Headquarters)Find a Location
Phone: (408) 996-1010Fax: (408) 974-42241 Infinite Loop Stop 90-2L, Cupertino, CA 95014-2083
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Apple Inc. is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Apple Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 3218 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Our complaint history for this company shows that the company responded to and gave proper consideration to most complaints. However, more than one complaint is unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||216|
|Billing / Collection Issues||141|
|Guarantee / Warranty Issues||293|
|Problems with Product / Service||2221|
|Total Closed Complaints||3218|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Apple Inc.
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Business ManagementPrincipal: Mr. Tim Cook (CEO)
Number of Employees
Products & Services
This company's business is Computer Dealers Retail.