This Business is not BBB Accredited
Home Furniture Mart
(800) 610-6605View Additional Phone Numbers5301 Sheila St, Commerce, CA 90040-2101
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Home Furniture Mart is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered Home Furniture Mart's rating include:
- Failure to respond to 24 complaints filed against business.
- 2 complaints filed against business that were not resolved.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Problems with Product / Service||34|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||55|
Customer Reviews Summary Read customer reviews
1 Customer Review Customer Reviews on Home Furniture Mart
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1 Customer Review|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB records show a license number of 156530 for this company. Furniture Retailer Lic.Type: Bureau of Home Furnishings-Furniture Retailer
Check License Status: http://www2.dca.ca.gov/pls/wllpub/WLLQRYNA$LCEV2.QueryView?P LICENSE NUMBER=156530&P LTE ID=864
Please note that governmental licensing information may not be current.
Type of Entity
Incorporated: December 2008, CA
Number of Employees
Furniture - Retail, Furniture - Wholesale
Products & Services
Home Furniture Mart offers large selection of quality furniture at affordable prices!
including: Bedroom furniture, Dining Room Furniture, Living Room Furniture, Entertainment Centers, Home Office Furniture, and much more.
Hours of OperationMon: 08:00 AM to 06:00 PMTue: 08:00 AM to 06:00 PMWed: 08:00 AM to 06:00 PMThu: 08:00 AM to 06:00 PMFri: 08:00 AM to 06:00 PM
Refund and Exchange Policy
*Returned items must be shipped to us within 30 days of receipt.
*Returns are only accepted in their original boxes, and should be unassembled. Once an item has been assembled it is no longer returnable.
*The cost of the ACTUAL freight charges (both ways) is not refundable and will be deducted from the amount of your refund. Remember, ACTUAL freight may be much higher than the freight we charge you on the website.
*15% restocking fee applies on all returned items. Refunds will be processed once products are returned to the distribution center.
Alternate Business NamesHome Furniture Mart, Inc.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview